You Manage Your Business. We'll Manage your Cloud Server.
PRMWD Cloud Server with a managed service level extends our world-class managed services from our Managed Hosting offering to the PRMWD Server Cloud. This offer provides an additional level of support on PRMWD Cloud Servers, which includes monitoring, operating system and application infrastructure layer support, and technical guidance.
Monitoring
Choose up to four ping, port, or URL content monitors. Configure custom ports or additional IPs for monitoring. Alerts will be sent to your dedicated, 24x7x365 support team, who will take first responder action.
OS/Application Support
Key operating systems and applications offered with 24x7x365 support (includes updates and patches).
PRMWD Cloud Cerver Specialists
We have full insight into your environment, and can help you plan for future growth and maximize your current cloud environment. You still have full admin access and control of your server.

More Features for PRMWD Cloud Servers
- Xen hypervisor for Linux and XenServer for Windows.
- Storage is RAID-10 protected for superior performance and durability. If a host failure should occur, we bring it back and your data is preserved.
- For Linux distributions, every Server gets four virtual CPUs.
- For Windows distributions, each PRMWD Cloud Server is assigned a number of virtual cores based on the size of the Server.
- No oversubscription. Reserved RAM and storage.
- SAS 70 Type II - pertains to the managed hosting customers, PRMWD Cloud Server and PRMWD Cloud File customers and all data centers.
- API File Injection - put a file directly into the file system so that it’s accessible inside the instance. It could be a license file — whatever you need.
- Separate public and private network interfaces. Private bandwidth is free and provides inter- Server communication as well as access to Files.
- Snapshot based server images—scheduled or on-demand. Useful for creating "gold" images or backups.
- Support for multiple public IP addresses.
- Shared IPs for high-availability configurations using standard failover tools.
- Linux distribution or Windows image of your choice.
- Web-based console access. Access your server if there is a boot or network problem.
- Bootable rescue mode. File system access to repair a troubled Cloud Server.
- Combine Dedicated Servers and Cloud PRMWD Server to match your compute needs with the hybrid hosting option.

The Technologies Behind Cloud Servers

From the command line, you'll find that PRMWD Cloud Server look and act much like the traditional servers you may be using now. However, some key technologies make Cloud Servers™ much more flexible than hardware devices.

The Virtualization Layer

Each PRMWD Cloud Server is a virtual machine abstracted from the hardware. We use a software hypervisor with proven performance, reliability, scalability, and security. Launching a new Cloud Server happens in minutes since we only need to start up a virtual machine on already running hardware. Virtualization also allows Cloud Servers™ to be moved easily or even resized for more CPU and memory.

CPU Bursting

All PRMWD Cloud Servers™ come with a certain amount of guaranteed CPU power based on the size of the servers you create. However, at times when there's extra CPU power available from the host hardware, we take advantage of it, providing your workloads extra processing power without any additional cost to you.

In-Place Resizing

Scaling up your PRMWD Cloud Server is simple–you don't need to reinstall anything. With the click of a mouse or simple API call, your PRMWD Cloud Server is momentarily taken offline, the RAM, disk space and CPU allotment are adjusted, and the server is restarted. The entire process is automated and takes just a few minutes.

Available Operating Systems:

Linux Distributions	Windows Images
Arch 2010.05	Windows Server 2008 R2 Enterprise 64-bit
CentOS 5.5	Windows Server 2008 SP2 Enterprise 64-bit
CentOS 5.4	Windows Server 2008 SP2 Enterprise 32-bit
Debian 5.0 (Lenny)	Windows Server 2003 R2 SP2 Enterprise 64-bit
Fedora 14 (Laughlin)	Windows Server 2003 R2 SP2 Enterprise 32-bit
Fedora 13 (Goddard)	Windows Server 2008 64 Bit with SQL Server Standard 2008 R2*
Gentoo 10.1	Windows Server 2008 32 Bit with SQL Server Standard 2008 R2*
Oracle EL R5U4	Windows Server 2008 R2 with SQL Server Standard 2008 R2*
Oracle EL R5U3 JEOS
Red Hat EL 5.5
Red Hat EL 5.4
Ubuntu 10.10 LTS (Maverick Meerkat)
Ubuntu 10.04 LTS (Lucid Lynx)
Ubuntu 9.10 (Karmic Koala)
Ubuntu 8.04.2 LTS (Hardy Heron)
*SQL Server® images available on 2GB and higher Cloud Servers. Add 72¢/hour for SQL Server. Operating System also available with different prices. Service level also provides support for Apache, MySQL (Linux) and .Net/IIS (Windows) .

How We Price PRMWD Cloud Servers

You pay for each Cloud Server (virtual instance) by the hour. For your convenience, the monthly totals are also listed.

Server Sizes:	Linux®*** Hourly (Estimated Monthly)	Windows® Hourly (Estimated Monthly)
256MB RAM 10GB Disk	$0.05/hr. ($19.95/mo.)*	—
512MB RAM 20GB Disk	$0.10/hr. ($43.90/mo.)*	—
1,024MB RAM 40GB Disk	$0.30/hr. ($83.80/mo.)*	$0.40/hr. ($98.40/mo.)*
2,048MB RAM 80GB Disk	$0.40/hr. ($177.60/mo.)*	$0.45/hr. ($218.80/mo.)*
4,096MB RAM 160GB Disk	$0.52/hr. ($490.20/mo.)*	$0.64/hr. ($648.60/mo.)*
8,192MB RAM 320GB Disk	$1.28/hr. ($450.40/mo.)*	$1.38/hr. ($523.40/mo.)*
15,872MB RAM 620GB Disk	$1.96/hr. ($1260.80/mo.)*	$2.08/hr. ($1488.40/mo.)*
Add Managed Service Level	+ $0.25/hr. per server (+ $170/mo.)** Learn More About Managed Service Level

SQL Server images available on 2GB and higher Servers. Add 1.40/hour for SQL Server.

* Estimated monthly based on 730 hours of service.

*** If you choose Red Hat Enterprise Linux (RHEL), the licensing fee is not included in the above pricing. In addition to the hourly charge, a $40 flat, monthly fee will be charged per server calculated based on the maximum number of RHEL Cloud Servers active at any point in time during the billing cycle. These fees will not be prorated based on usage.

What are PRMWD Cloud Servers?

PRMWD Cloud Servers is an affordable easy to use cloud computing infrastructure.
Each server is a fully-customizable, pay by the hour, virtualized server instance that a user can launch, maintain, and control with full root access. Users can get started with Servers with a few steps in a matter of minutes

Imagine being able to provision a server in minutes. To upgrade it automatically. To bring servers up and down as needed. Totally customizable, each Server gives users full root access to the Linux distribution of choice. Users pay depending on how large a server they use.

Based on Xen Virtualization technology, PRMWD Cloud Servers brings the power of the cloud to the traditional server hosting based model. Just like a dedicated server, a PRMWD Server provides total flexibility to run anything from a Java website to a Ruby on Rails application.

Descripción del Servicio

Xen hypervisor.
Storage is RAID-10 protected for superior performance and durability. If a host failure should occur, we bring it back and your data is preserved.
Every PRMWD Server gets four virtual CPUs.
No oversubscription. Reserved RAM and storage.
Separate public and private network interfaces. Private bandwidth is free and provides inter-PRMWD Server communication as well as access to other services like PRMWD Files.
Snapshot based server images—scheduled or on-demand. Useful for creating "gold" images or backups.
All PRMWD Servers are 64-bit for maximum performance.
Support for multiple public IP addresses.
Shared IPs for high-availability configurations using standard failover tools.
Linux distribution of your choice.
Web-based console access. Access your sever if there is a boot or network problem.
Bootable rescue mode. File system access to repair a troubled PRMWD Server.

API Features

Launch and control PRMWD Servers programmatically using a Restful API.
Customize server instances with the ability to dynamically inject files into the file system.
Assign server instances custom metadata using your own key/value pairs.
Reboot servers with soft or hard (power cycle) restart options.
Rebuild servers from any image you specify.
Create custom images and schedule backups of your cloud servers.
Resize servers up or down, choosing from a variety of configurations.
Share IPs. Create a collection of servers that can share public IPs with other members of the group

PRMWD Cloud Servers SLA

PRMWD Cloud Servers Service Level Agreement (SLA)
Please note this SLA does not apply to the beta release of PRMWD Cloud Servers for Windows

The PRMWD Cloud provides the same guaranty for Cloud Servers as PRMWD does for traditional hosted servers. Specifically:

Network We guaranty that our data center network will be available 100% of the time in any given monthly billing period, excluding scheduled maintenance.

Data Center Infrastructure We guaranty that data center HVAC and power will be functioning 100% of the time in any given monthly billing period, excluding scheduled maintenance. Infrastructure downtime exists when PRMWD Cloud Servers downtime occurs as a result of power or heat problems.

Cloud Server Hosts We guaranty the functioning of all cloud server hosts including compute, storage, and hypervisor. If a cloud server host fails, we guaranty that restoration or repair will be complete within one hour of problem identification.

Migration If a cloud server migration is required because of cloud server host degradation, we will notify you at least 24 hours in advance of beginning the migration, unless we determine in our reasonable judgment, that we must begin the migration sooner to protect your cloud server data. Either way, we guaranty that the migration will be complete within three hours of the time that we begin the migration.

Credits If we fail to meet a guaranty stated above, you will be eligible for a credit. Credits will be calculated as a percentage of the fees for the cloud servers adversely affected by the failure for the current monthly billing period during which the failure occurred (to be applied at the end of the billing cycle), as follows:

Network: Five percent (5%) of the fees for each 30 minutes of network downtime, up to 100% of the fees.

Data Center Infrastructure: Five percent (5%) of fees for each 30 minutes of infrastructure downtime, up to 100% of the fees.

PRMWD Cloud Server Hosts: Five percent (5%) of the fees for each additional hour of downtime, up to 100% of the fees;

Migration: Five percent (5%) of the fees for each additional hour of downtime, up to 100% of the fees.

PRMWD Server Guaranty

For purposes of this Service Level Guaranty

"PRMWD cloud server” means your unique virtual machine instance;

"server fees” means the fees for your cloud servers for the monthly billing period in which the failure occurred and includes monthly virtual machine instance and bandwidth charges

" server host” means the physical server which hosts your server;

"data center network” means the portion of PRMWD Server network extending from the network egress point of your server host to the outbound port of the data center border router;

"power” includes UPSs, PDUs and cabling, but does not include the power supplies in cloud server hosts;

"scheduled maintenance” means maintenance that is announced at least ten business days in advance, and that does not exceed sixty minutes in any calendar month.

Limitations.

You are not entitled to a credit if you are in breach of your services agreement with PRMWD.INC (including your payment obligations to us) until you have cured the breach. You are not entitled to a credit if downtime would not have occurred but for your breach of your agreement with or your misuse of PRMWD Cloud Servers system.

To receive a credit, you must contact your PRMWD.INC account team within thirty (30) days following the end of the downtime. You must show that your use of the Servers was adversely affected in some way as a result of the downtime to be eligible for the credit.

This Service Level Guaranty is your sole and exclusive remedy for PRMWD Cloud Servers unavailability.

Notwithstanding anything in this Service Level Guaranty to the contrary, the maximum total credit for the monthly billing period, including all guaranties, shall not exceed 100% of your fee for that billing period. Credits that would be available but for this limitation will not be carried forward to future billing periods.

This Service Level Guaranty is part of your Agreement with PRMWD.INC, along with PRMWD.INC Cloud Terms of Service and the AUP, and is subject to the terms and conditions stated in those documents.

Puerto Rico Market Web Developers, Inc.

Tell a Friend